Equipment Use Policy

Effective Date:

November 16, 2025

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Infusion Studios provides professional-grade equipment to enhance your experience. This policy outlines how to use our equipment responsibly and what happens if something gets damaged.

 

By using our space, you accept full responsibility for all equipment during your rental period.

 

1. EQUIPMENT PROVIDED

 

Infusion Studios includes access to the following equipment and amenities:

 

Audio Equipment

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• Professional microphones (various types)

• Audio mixers and interfaces

• Speakers and sound systems

• Headphones

• XLR cables, stands, and accessories

 

Lighting

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• LED panels and softboxes

• Ring lights

• Light stands and mounting equipment

• Gels, diffusers, and modifiers

Video & Photography

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• Professional cameras

• Tripods and stabilization equipment

• Green screens

• Backdrops and seamless paper

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Displays & Technology

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• Multiple TVs and LED screens (mobile and stationary)

• Wi-Fi and internet access

• Presentation equipment

 

Furniture & Sets

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• Tables, chairs, and seating

• Set furniture and decorative pieces

• Bar and serving areas

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Kitchen

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• Full commercial-grade kitchen

• Refrigerator, microwave, and appliances

• Serving equipment and utensils

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Additional Equipment

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• Various production tools and accessories as available

All equipment is provided "as-is" for your use during your rental period.

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2. PLUG-AND-PLAY SETUP

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We Set Up For You

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Infusion Studios will configure and set up the room for your specific needs, creating a plug-and-play experience.

You should arrive to a ready-to-use space with equipment positioned and configured for your booking type (photo shoot, video production, podcast, event, etc.).

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Assistance Available

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• Our team is available to assist with equipment questions or adjustments

• For complex productions requiring ongoing technical support, staff can remain on-site (additional fees may apply)

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Staff-Only Equipment

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Certain high-value or complex equipment is staff-operated only:

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• Advanced lighting configurations

• Professional camera equipment (moving/repositioning)

• Complex audio setups

• Any equipment designated as "staff-only" during your walkthrough

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If your booking requires staff-only equipment, a team member will be on-site to operate it.

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3. EQUIPMENT USE RULES

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General Care

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You agree to:

• Handle all equipment with reasonable care and respect

• Use equipment only for its intended purpose

• Follow all setup and usage instructions provided by staff

• Ask questions if you're unsure how something works

• Report any damage, malfunction, or concern immediately

 

Basic Human Decency

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We expect you to treat our space and equipment as you would want yours treated. Leave it better than you found it.

 

4. FOOD & DRINK RESTRICTIONS

 

Strict Rules - No Exceptions

NO FOOD OR OPEN DRINKS IN PRODUCTION ROOMS

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This means:

• No food in rooms with audio, video, or lighting equipment

• No open cups, glasses, or containers near ANY equipment

• No exceptions for "just a quick snack" or "I'll be careful"

 

Drinks Allowed (With Restrictions)

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Covered drinks ONLY:

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• Sealed water bottles

• Yeti-style tumblers with lids

• Thermoses or closed containers

• Any drink that won't spill if tipped over

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Designated Safe Zones

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• Food and open drinks permitted in designated areas only

• Safe zones will be clearly marked or communicated during setup

• Kitchen area available for meals and refreshments

Why This Matters

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One spilled drink on a microphone, mixer, or camera = thousands of dollars in damage. We're not risking it, and neither should you.

Violation of food/drink rules may result in immediate termination of your event without refund.

 

5. PROHIBITED USES

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You May NOT:

 

Physical Misuse:

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• Stand on furniture (unless specifically designed for it)

• Sit/lean on equipment cases or delicate items

• Jump, climb, or engage in rough activity near equipment

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Unauthorized Changes:

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• Move, reposition, or adjust equipment without staff approval

• Disassemble, modify, or attempt repairs on any equipment

• Remove equipment from designated areas or the premises

• Change room configurations without permission

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Electrical & Technical:

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• Overload power outlets or circuits

• Use extension cords or power strips without approval

• Adjust HVAC, climate controls, or facility systems without permission

• Tamper with internet routers, network equipment, or connectivity systems

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Unauthorized Equipment:

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• Bring outside equipment that may damage or interfere with ours (must be approved in advance)

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Violation of any prohibited use may result in immediate termination and full liability for damages.

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6. EQUIPMENT INSPECTION

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Before Your Event

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• Infusion Studios inspects and tests all equipment before your arrival

• Equipment is confirmed to be in working order and properly set up

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During Your Event

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• Use equipment as intended

• If something malfunctions or breaks, notify staff immediately (even if it's not your fault)

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After Your Event

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• Staff will inspect all equipment after you depart

• Any new damage will be documented with photos

• You will be notified within 48 hours if damage is found

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Documentation

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We do not currently provide customers with pre-event condition reports, but we photograph and track the condition of all equipment regularly.

 

Recommendation: If you're concerned about being wrongly charged for pre-existing damage, take your own photos when you arrive and notify staff immediately of anything that looks damaged.

 

7. DAMAGE LIABILITY

 

You Are Liable For Damage If:

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• Caused by misuse, negligence, or carelessness

• You failed to follow instructions or posted rules

• You violated food/drink restrictions (spills on equipment)

• You moved or adjusted equipment without permission

• Your guests or vendors caused the damage

• Damage occurred due to rough handling or improper use

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You Are NOT Liable If:

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• Equipment fails due to normal wear and tear

• Equipment has a manufacturer defect

• Something breaks during proper, instructed use and you reported it immediately

 

IMPORTANT: Reporting damage immediately does NOT absolve you of liability if you caused it. If you break it, you buy it—honesty doesn't change that.

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However, failure to report damage promptly will be treated as an attempt to conceal it, which may result in additional penalties.

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8. DAMAGE COSTS & CHARGES

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How We Assess Costs

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Damage costs are based on full replacement value:

• The cost to purchase a new, equivalent item

• Includes applicable taxes and shipping

• We do not use depreciated or "fair market" value

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Examples:

• Broken microphone → Cost of new identical mic

• Stained couch → Professional cleaning cost OR replacement if unsalvageable

• Damaged backdrop → Cost of new backdrop

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When You're Charged

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• We will charge your card on file for damage costs

• Charges occur after damage assessment (typically within 48-72 hours)

• You will receive an itemized invoice before charges are processed

 

Notification Process

 

If damage is found, you will receive:

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1. Phone call from our team explaining the damage

2. Email with photos showing the damage

3. Cost breakdown with replacement/repair quotes

4. Invoice before charges are applied

 

You will have 24 hours to dispute charges before they are processed.

 

No Damage Deposit 

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We do not collect a separate damage deposit. Instead:

• You authorize us to charge your payment method on file for any damage

• This authorization is part of your booking agreement

• Charges are only applied if actual damage occurs

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9. HIGH-VALUE EQUIPMENT

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Professional-Grade Gear

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Infusion Studios invests heavily in high-end, professional equipment including:

• Cinema-quality cameras

• Broadcast-grade audio equipment

• Advanced lighting systems

• Custom-built sets and fixtures

 

Staff-Only Movement

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High-value equipment may ONLY be moved, adjusted, or repositioned by Infusion Studios staff.

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If you move staff-only equipment without permission:

• You assume full liability for any damage

• Your event may be terminated immediately

• You may be charged for staff time to reset equipment properly

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Your Equipment

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You are welcome to bring your own cameras, tripods, laptops, and other production gear. However:

• We are not liable for loss, theft, or damage to your personal equipment (see our Liability Waiver)

• You ARE liable if your equipment damages our property (e.g., heavy tripod scratches floor, your light stand falls on our equipment, etc.)

 

10. EQUIPMENT FAILURE (Not Your Fault)

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If Equipment Malfunctions During Proper Use

 

We understand that sometimes equipment fails through no fault of the user. If this happens:

 

Our Commitment:

• We will repair or replace malfunctioning equipment immediately if possible

• We have backup equipment for most critical items

• If we cannot provide a working alternative, we will issue a refund for the affected portion of your rental

 

Examples:

• Microphone stops working mid-podcast (not dropped or misused) → We provide backup mic or partial refund

• Light bulb burns out during shoot → We replace immediately

• Wi-Fi goes down due to ISP issue → We troubleshoot; if unresolvable, partial refund

 

No Refund If:

• Equipment fails due to your misuse or negligence

• You didn't report the issue promptly so we could fix it

• Failure is minor and doesn't significantly impact your ability to use the space

 

11. REPORTING DAMAGE OR ISSUES

 

Report Immediately

 

If something breaks, malfunctions, or gets damaged:

 

Contact us ASAP:

• Tell staff in person (if on-site)

• Call or text our emergency contact number: [YOUR NUMBER]

• Email: info@infusiondtx.studio

 

Do NOT:

• Wait until after your event to report it

• Try to fix it yourself

• Hide or conceal damage

• Leave without notifying us

 

Honesty Does NOT Reduce Liability

 

Let's be clear: If you caused the damage, you're paying for it regardless of when or how you report it.

Reporting immediately is required, but it doesn't earn you a "get out of jail free" card.

 

However: Failure to report damage promptly will be viewed as an attempt to avoid responsibility, which may result in:

• Loss of future booking privileges

• Additional penalties or fees

• Legal action if damage is severe

 

Just tell us. Don't make it worse by hiding it.

 

12. CLEANING & CONDITION EXPECTATIONS

 

Leave It Better Than You Found It

We expect basic human decency:

 

You Should:

• Pick up trash and dispose of it properly

• Wipe down surfaces if you spilled something

• Stack chairs/tables neatly if you moved them

• Remove all personal items and belongings

• Turn off lights and close doors when you leave

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You Should NOT:

• Deep clean or scrub equipment (we handle that)

• Attempt to clean complex equipment yourself (just notify us if something spilled)

• Rearrange or disassemble setups

 

If You Leave a Mess

 

If the space is left in unacceptable condition:

• We may charge a cleaning fee of $75 per hour 

• Excessive mess may result in loss of future booking privileges

• Damage caused by neglect (e.g., food left out attracting pests) is billed as equipment damage

 

13. CONSEQUENCES OF POLICY VIOLATIONS

 

Immediate Termination

 

We reserve the right to immediately terminate your event and require you to vacate if:

• You violate food/drink restrictions and damage equipment

• You misuse or damage equipment through negligence

• You refuse to follow staff instructions regarding equipment

• You engage in prohibited uses

 

No refund will be issued if your event is terminated for policy violations.

 

Financial Liability

• You will be charged for all damage as outlined in Section 8

• Additional fees may apply for cleaning, staff time, or lost bookings due to equipment unavailability

 

Loss of Booking Privileges

 

Severe or repeated violations may result in:

• Ban from future bookings at Infusion Studios

• Reporting to industry blacklists (for production companies or repeat offenders)

 

14. CUSTOMER-PROVIDED EQUIPMENT

 

You May Bring Your Own Gear

 

We encourage professional users to bring their own cameras, lenses, audio recorders, laptops, and other production equipment.

 

Our Liability

 

We are NOT responsible for:

• Loss of your equipment

• Theft of your equipment

• Damage to your equipment (even if caused by our staff - see Liability Waiver)

 

Secure your belongings. We are not liable.

 

Your Liability

 

You ARE responsible if:

• Your equipment damages our property (floors, walls, equipment, etc.)

• Your setup interferes with our systems (e.g., wireless mic frequencies, network bandwidth)

 

Example: Your heavy camera rig scratches our floor → You pay for floor repair.

 

15. QUESTIONS & CLARIFICATIONS

 

Not Sure If You Can Do Something? ASK.

 

If you're unsure whether you can:

• Move a piece of equipment

• Adjust a setting

• Use a specific area

• Bring outside gear

 

Just ask us. We'd rather answer 100 questions than deal with one damaged item.

 

Contact Us

 

Email: info@infusiondtx.studio
On-site staff: Available during your rental

 

16. INTEGRATION WITH OTHER POLICIES

 

This Equipment Use Policy works in conjunction with:

• Terms of Service: General rules and booking terms

• Liability Waiver: Release from injury/property claims

• Refund/Cancellation Policy: Financial terms for cancellations

 

All policies are binding when you book Infusion Studios.

 

17. MODIFICATIONS

 

Infusion Studios reserves the right to update this Equipment Use Policy at any time. Changes will be reflected in the "Effective Date" above.

 

Existing bookings operate under the policy version agreed upon at the time of booking.

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18. ACKNOWLEDGMENT

 

By booking or using Infusion Studios, you acknowledge:

• You have read and understand this Equipment Use Policy

• You accept full responsibility for equipment during your rental

• You agree to pay for any damage you cause

• You authorize charges to your payment method on file

• You understand that violations may result in immediate termination without refund

 

BOTTOM LINE:

 

Treat our equipment like it's yours. Actually, treat it better than yours—because you're paying to replace it if you break it.

 

We've invested in professional-grade gear so you can create amazing content. All we ask is that you respect it.

 

Questions? Ask.  |  Issues? Report immediately.  |  Damage? Own it.

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Let's create something great together, safely and responsibly.