PRIVACY POLICY

Effective Date:

November 16, 2025

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At Infusion Studios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

 

1. INFORMATION WE COLLECT

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Information You Provide to Us

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When you book our space, sign up for updates, or interact with us, we may collect:

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• Contact Information: Name, email address, phone number, billing address

• Payment Information: Credit card details (processed securely through our payment processor)

• Event Details: Event date, time, type of event, estimated guest count, special requests or preferences

• Communications: Any information you provide when contacting us via email, phone, social media, or in person

• Emergency Contact Information: If provided for safety purposes

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Information Collected Automatically

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When you visit our website, we may automatically collect:

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• Device & Browser Information: IP address, browser type, operating system, device type

• Usage Data: Pages visited, time spent on site, links clicked, referring website

• Cookies & Tracking Technologies: Small data files that help us improve your experience (see Cookies section below)

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Photos & Videos

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We may photograph or record events at Infusion Studios for marketing, promotional, and social media purposes. By booking our space, you acknowledge and consent to this use unless you opt-out in writing before your event.

 

2. HOW WE USE YOUR INFORMATION

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We use the information we collect to:

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• Process Bookings: Confirm reservations, process payments, and manage your event

• Communicate with You: Send booking confirmations, event reminders, updates, and respond to inquiries

• Marketing: Send newsletters, promotional offers, and updates about Infusion Studios (you can opt-out anytime)

• Improve Our Services: Analyze website usage and customer feedback to enhance your experience

• Legal Compliance: Fulfill legal obligations, enforce our Terms of Service, and protect our rights

• Marketing & Promotion: Share photos/videos from events on our website and social media platforms

 

We will never sell your personal information to third parties.

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3. HOW WE SHARE YOUR INFORMATION

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We only share your information when necessary to operate our business or as required by law:

Service Providers We Use:

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• Payment Processors: Wix Payments to process transactions securely

• Email Marketing Platforms: Mailchimp or similar services to send updates and newsletters

• Analytics Tools: Google Analytics to understand website traffic and improve user experience

• Social Media Platforms: Instagram, Facebook, TikTok, LinkedIn, YouTube for marketing and engagement

• Website Hosting: Wix for website hosting and functionality

• Accounting & Business Tools: Software for bookkeeping, CRM, and business operations

 

These third parties are contractually obligated to protect your data and use it only for the services they provide to us.

 

Legal Requirements:

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We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

4. HOW WE PROTECT YOUR INFORMATION

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We take data security seriously and implement reasonable measures to protect your information:

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• Secure Payment Processing: All payment information is encrypted and processed through PCI-compliant payment processors

• Limited Access: Only authorized team members have access to your personal data

• Secure Systems: We use industry-standard security practices to protect data from unauthorized access

• Regular Updates: We review and update our security measures as technology evolves

 

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

 

5. COOKIES & TRACKING TECHNOLOGIES

 

What Are Cookies?

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Cookies are small text files stored on your device that help websites function properly and improve user experience.

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How We Use Cookies:

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• Essential Cookies: Required for website functionality (booking system, login, etc.)

• Analytics Cookies: Google Analytics and similar tools to understand how visitors use our site

• Marketing Cookies: Facebook Pixel, Google Ads, and other tools to show relevant ads and measure campaign effectiveness

• Performance Cookies: Help us improve website speed and functionality

 

Your Cookie Choices:

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You can control cookies through your browser settings. Note that disabling cookies may affect website functionality, including the ability to book our space online.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

 

6. YOUR PRIVACY RIGHTS

 

You have the following rights regarding your personal information:

 

Access & Correction

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• Request a copy of the personal data we have about you

• Request correction of inaccurate or incomplete information

 

Deletion

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• Request deletion of your personal data (we will retain data only as long as necessary for business/legal purposes)

 

Opt-Out of Marketing

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• Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly

• Even if you opt-out of marketing, we may still send transactional emails (booking confirmations, receipts, etc.)

 

Opt-Out of Photos/Videos

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• Notify us in writing before your event if you do not want to be photographed or recorded

 

Data Portability

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• Request a copy of your data in a portable format (where applicable)

 

To exercise any of these rights, contact us at info@infusiondtx.studio.

 

7. DATA RETENTION

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We retain your personal information for as long as necessary to:

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• Fulfill the purposes described in this Privacy Policy

• Comply with legal, accounting, or reporting requirements

• Resolve disputes and enforce our agreements

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You may request deletion of your data at any time by contacting us. We will delete your information unless we are required to retain it for legal or legitimate business purposes.

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8. THIRD-PARTY LINKS

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Our website and social media may contain links to third-party websites (e.g., Google Maps, social media platforms, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

9. CHILDREN'S PRIVACY

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Infusion Studios does not knowingly collect personal information from children under 18 without parental consent. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will delete it.

 

Events involving minors require parental or guardian consent and supervision.

 

10. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

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• We will update the "Effective Date" at the top of this policy

• Significant changes will be communicated via email or a notice on our website

• Continued use of our services after changes constitutes acceptance of the updated policy

 

We encourage you to review this policy periodically.

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11. CONTACT US

 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

 

Infusion Studios
Email: info@infusiondtx.studio
Address: 1212 S. Riverfront Blvd, Suite 150, Dallas, TX 75207

 

We will respond to your inquiry within a reasonable timeframe, typically within 7-10 business days.

 

12. CONSENT

 

By using Infusion Studios' website, booking our space, or providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

If you do not agree with this policy, please do not use our services or provide your personal information.